Outage in Salesforce

Performance Degradation

Resolved Minor
September 27, 2025 - Started 21 days ago - Lasted about 1 hour

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce DEU100 Salesforce DEU102 Salesforce DEU104S Salesforce DEU106 Salesforce DEU108 Salesforce DEU10S Salesforce DEU110 Salesforce DEU112 Salesforce DEU114S Salesforce DEU116S Salesforce DEU118 Salesforce DEU120 Salesforce DEU122 Salesforce DEU124 Salesforce DEU126 Salesforce DEU128 Salesforce DEU12S Salesforce DEU14S Salesforce DEU16S Salesforce DEU20S Salesforce DEU2S Salesforce DEU36 Salesforce DEU38 Salesforce DEU46 Salesforce DEU48S Salesforce DEU4S Salesforce DEU50S Salesforce DEU52 Salesforce DEU54 Salesforce DEU56 Salesforce DEU58 Salesforce DEU60 Salesforce DEU62S Salesforce DEU66 Salesforce DEU68 Salesforce DEU6S Salesforce DEU70 Salesforce DEU72 Salesforce DEU74 Salesforce DEU76 Salesforce DEU78 Salesforce DEU84 Salesforce DEU86 Salesforce DEU8S Salesforce DEU90 Salesforce DEU92 Salesforce DEU94 Salesforce DEU96 Salesforce FRA100 Salesforce FRA104 Salesforce FRA12S Salesforce FRA24S Salesforce FRA2S Salesforce FRA32 Salesforce FRA34 Salesforce FRA36 Salesforce FRA42 Salesforce FRA44 Salesforce FRA46 Salesforce FRA48 Salesforce FRA4S Salesforce FRA50 Salesforce FRA52 Salesforce FRA54 Salesforce FRA56 Salesforce FRA62 Salesforce FRA64 Salesforce FRA66 Salesforce FRA6S Salesforce FRA70 Salesforce FRA74 Salesforce FRA76 Salesforce FRA78 Salesforce FRA80 Salesforce FRA84 Salesforce FRA86 Salesforce FRA88 Salesforce FRA8S Salesforce FRA90 Salesforce FRA96S Salesforce FRA98S Salesforce USA1 Salesforce USA202S Salesforce USA20S Salesforce USA220 Salesforce USA222S Salesforce USA224S Salesforce USA226 Salesforce USA228 Salesforce USA22S Salesforce USA230 Salesforce USA232 Salesforce USA234 Salesforce USA236 Salesforce USA238 Salesforce USA240S Salesforce USA242S Salesforce USA244S Salesforce USA246S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA26 Salesforce USA260S Salesforce USA262S Salesforce USA268S Salesforce USA270S Salesforce USA272 Salesforce USA274 Salesforce USA276 Salesforce USA278 Salesforce USA280 Salesforce USA282 Salesforce USA286 Salesforce USA288 Salesforce USA28S Salesforce USA290 Salesforce USA292 Salesforce USA294 Salesforce USA296 Salesforce USA2S Salesforce USA300 Salesforce USA302 Salesforce USA304 Salesforce USA30S Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA318 Salesforce USA320 Salesforce USA322 Salesforce USA324 Salesforce USA326 Salesforce USA328 Salesforce USA32S Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA338 Salesforce USA34 Salesforce USA340 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA354 Salesforce USA356 Salesforce USA358 Salesforce USA36 Salesforce USA360 Salesforce USA364 Salesforce USA366S Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA3S Salesforce USA408 Salesforce USA410 Salesforce USA412 Salesforce USA414 Salesforce USA416 Salesforce USA418 Salesforce USA420 Salesforce USA422 Salesforce USA424 Salesforce USA426 Salesforce USA428 Salesforce USA430 Salesforce USA432S Salesforce USA434S Salesforce USA436 Salesforce USA438 Salesforce USA440 Salesforce USA442 Salesforce USA444 Salesforce USA446S Salesforce USA448S Salesforce USA450 Salesforce USA452 Salesforce USA454 Salesforce USA456 Salesforce USA460 Salesforce USA462 Salesforce USA464 Salesforce USA466 Salesforce USA468 Salesforce USA470 Salesforce USA472 Salesforce USA474 Salesforce USA476 Salesforce USA478 Salesforce USA480 Salesforce USA488S Salesforce USA490S Salesforce USA494 Salesforce USA496 Salesforce USA534S Salesforce USA538 Salesforce USA540S Salesforce USA542S Salesforce USA544 Salesforce USA546 Salesforce USA548 Salesforce USA550 Salesforce USA552 Salesforce USA554 Salesforce USA556 Salesforce USA558 Salesforce USA560 Salesforce USA562 Salesforce USA564 Salesforce USA566 Salesforce USA568 Salesforce USA570 Salesforce USA572 Salesforce USA574 Salesforce USA576 Salesforce USA578 Salesforce USA580 Salesforce USA582 Salesforce USA584 Salesforce USA586 Salesforce USA588 Salesforce USA590 Salesforce USA592 Salesforce USA594 Salesforce USA596 Salesforce USA598 Salesforce USA600 Salesforce USA602 Salesforce USA604 Salesforce USA606 Salesforce USA608 Salesforce USA60S Salesforce USA610 Salesforce USA612 Salesforce USA614 Salesforce USA616 Salesforce USA618 Salesforce USA620 Salesforce USA622 Salesforce USA624 Salesforce USA626 Salesforce USA628 Salesforce USA62S Salesforce USA630 Salesforce USA632 Salesforce USA634 Salesforce USA636 Salesforce USA638 Salesforce USA640 Salesforce USA642 Salesforce USA644 Salesforce USA646 Salesforce USA648 Salesforce USA650 Salesforce USA652 Salesforce USA654S Salesforce USA656S Salesforce USA658S Salesforce USA660S Salesforce USA662S Salesforce USA664S Salesforce USA666S Salesforce USA668S Salesforce USA670S Salesforce USA672S Salesforce USA674 Salesforce USA676 Salesforce USA678 Salesforce USA680 Salesforce USA682 Salesforce USA684 Salesforce USA686 Salesforce USA688 Salesforce USA690 Salesforce USA692 Salesforce USA694 Salesforce USA696 Salesforce USA698 Salesforce USA700 Salesforce USA702 Salesforce USA704 Salesforce USA706 Salesforce USA708 Salesforce USA80S Salesforce USA856 Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA876 Salesforce USA878 Salesforce USA880S Salesforce USA882S Salesforce USA884S Salesforce USA886S Salesforce USA888S Salesforce USA890S Salesforce USA892S Salesforce USA894S Salesforce USA896S Salesforce USA898S Salesforce USA8S Salesforce USA900S Salesforce USA902S

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Latest Updates ( sorted recent to last )
UPDATE 21 days ago - at 09/26/2025 11:30PM

On September 25, 2025, at 10:00 UTC, we detected a performance degradation affecting multiple instances. A subset of customers may experience issues when initiating Agentforce sessions. We have identified the trigger and are implementing an emergency fix, which is expected to take approximately 60 minutes to complete.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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