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Outage Details
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce ARE2S Salesforce AUS14S Salesforce AUS18S Salesforce AUS20S Salesforce AUS22S Salesforce AUS24S Salesforce AUS26S Salesforce AUS2S Salesforce AUS36S Salesforce AUS38S Salesforce BRA2S Salesforce BRA54S Salesforce BRA6S Salesforce CAN2S Salesforce CAN6S Salesforce CAN70S Salesforce CAN86S Salesforce CHE26S Salesforce CHE2S Salesforce CS236 Salesforce CS237 Salesforce CS239 Salesforce CS240 Salesforce CS242 Salesforce CS247 Salesforce CS248 Salesforce CS250 Salesforce CS253 Salesforce CS256 Salesforce CS257 Salesforce CS258 Salesforce CS259 Salesforce CS260 Salesforce CS261 Salesforce CS262 Salesforce CS263 Salesforce CS265 Salesforce CS266 Salesforce CS267 Salesforce CS268 Salesforce CS269 Salesforce CS270 Salesforce CS271 Salesforce CS272 Salesforce CS273 Salesforce CS274 Salesforce CS276 Salesforce CS277 Salesforce CS278 Salesforce CS279 Salesforce CS280 Salesforce CS281 Salesforce CS291 Salesforce CS293 Salesforce CS294 Salesforce CS295 Salesforce CS311 Salesforce CS312 Salesforce CS313 Salesforce CS314 Salesforce CS321 Salesforce CS332 Salesforce CS338 Salesforce CS341 Salesforce CS342 Salesforce CS343 Salesforce DEU114S Salesforce DEU12S Salesforce DEU14S Salesforce DEU16S Salesforce DEU20S Salesforce DEU2S Salesforce DEU48S Salesforce DEU62S Salesforce DEU6S Salesforce FRA12S Salesforce FRA24S Salesforce FRA2S Salesforce FRA6S Salesforce FRA96S Salesforce GBR106S Salesforce GBR110S Salesforce GBR2S Salesforce GBR42S Salesforce GBR44S Salesforce GBR92S Salesforce IDN2S Salesforce ISR4S Salesforce ITA22S Salesforce ITA2S Salesforce JPN10S Salesforce JPN12S Salesforce JPN18S Salesforce JPN20S Salesforce JPN22S Salesforce JPN28S Salesforce JPN2S Salesforce JPN6S Salesforce KOR2S Salesforce SGP2S Salesforce SGP6S Salesforce SWE2S Salesforce SWE2S Salesforce SWE30S Salesforce SWE60S Salesforce SWE6S Salesforce SWE88S Salesforce SWE90S Salesforce SWE92S Salesforce SWE94S Salesforce SWE96S Salesforce USA20S Salesforce USA224S Salesforce USA240S Salesforce USA244S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA262S Salesforce USA268S Salesforce USA270S Salesforce USA28S Salesforce USA30S Salesforce USA32S Salesforce USA3S Salesforce USA448S Salesforce USA534S Salesforce USA540S Salesforce USA542S Salesforce USA654S Salesforce USA656S Salesforce USA658S Salesforce USA660S Salesforce USA662S Salesforce USA664S Salesforce USA666S Salesforce USA668S Salesforce USA670S Salesforce USA672S Salesforce USA710S Salesforce USA752S Salesforce USA754S Salesforce USA756S Salesforce USA758S Salesforce USA760S Salesforce USA762S Salesforce USA764S Salesforce USA766S Salesforce USA768S Salesforce USA770S Salesforce USA772S Salesforce USA774S Salesforce USA80S Salesforce USA870S Salesforce USA872S Salesforce USA8SLatest Updates ( sorted recent to last )
UPDATE
6 minutes ago - at 10/08/2025 11:33PM
Following a successful period of monitoring the release rollback in the test environment, we are now preparing to undertake a release rollback across all impacted environments. This will take at least 6-8 hours to fully complete. We will provide an update once we have further insight into the timing or the deployment’s progress. We apologise for any inconvenience this issue is causing to customers.
UPDATE
37 minutes ago - at 10/08/2025 11:02PM
We continue to prepare for the release rollback and are exploring additional options for expedited resolution.
We apologize for any inconvenience this issue may be causing you. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
about 1 hour ago - at 10/08/2025 10:32PM
Health metrics remain positive on the test environment, and we are preparing to roll back the release on the impacted environments.
Thank you for your patience as we continue our resolution efforts. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
about 2 hours ago - at 10/08/2025 10:06PM
A rollback in a test sandbox environment has been completed and is showing positive results. We are monitoring health metrics in the test environment as we determine our best solution moving forward.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
about 2 hours ago - at 10/08/2025 09:36PM
As of October 8, at 20:10 UTC, we noted a performance degradation impacting Experience Sites. Some customers may observe Experience Sites rendering incorrectly on their sandbox environments. We discovered a recent release as the potential trigger and are identifying the best path to resolve this issue.
Thank you for your patience as we work through this issue. We will provide an update in 30 minutes or sooner if additional information becomes available.
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