Outage in Salesforce
Performance Degradation - Asynchronous Processing
Resolved Minor
November 24, 2025 - Started 2 days ago
- Lasted about 6 hours
Incident Report
The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
2 days ago - at 11/24/2025 08:34PM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIX
2 days ago - at 11/24/2025 07:05PM
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
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