Salesforce Data Cloud experienced a feature degradation affecting the Segmentation Publish feature, causing failures with segmentation publish jobs for customers across multiple US instances. The incident impacted 23 different US server instances and lasted 26 minutes. The service team investigated and resolved the performance issues that were preventing the segmentation feature from operating optimally.
During this time, the Segmentation Publish feature is degraded, where Data Cloud customers would encounter failures with their Segmentation Publish jobs. Thank you for your patience as we work to resolve this issue.
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