Outage in Salesforce
Data Cloud Feature Degradation
Resolved Minor
March 09, 2026 - Started about 2 months ago
- Lasted 26 minutes
Incident Report
Summary AI Generated
Salesforce Data Cloud experienced a feature degradation affecting the Segmentation Publish feature, causing failures with segmentation publish jobs for customers across multiple US instances. The incident impacted 23 different US server instances and lasted 26 minutes. The service team investigated and resolved the performance issues that were preventing the segmentation feature from operating optimally.
There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance
Components affected
Salesforce USA26 Salesforce USA228 Salesforce USA268S Salesforce USA276 Salesforce USA290 Salesforce USA300 Salesforce USA372 Salesforce USA412 Salesforce USA414 Salesforce USA436 Salesforce USA480 Salesforce USA496 Salesforce USA542S Salesforce USA552 Salesforce USA554 Salesforce USA574 Salesforce USA620 Salesforce USA632 Salesforce USA654S Salesforce USA678 Salesforce USA700 Salesforce USA728 Salesforce USA882STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
about 2 months ago - at 03/09/2026 07:32PM
During this time, the Segmentation Publish feature is degraded, where Data Cloud customers would encounter failures with their Segmentation Publish jobs. Thank you for your patience as we work to resolve this issue.
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