We continue to investigate this issue, and multiple technical teams are actively engaged to troubleshoot. We are also reviewing the scope of impact as this may be broader than originally understood. A service restart was undertaken, however, this did not restore services. We are working to manually increase the resource limits to try to restore normal operations. We are also reviewing all recent changes to see whether this may be contributing to this issue. Users may continue to be unable to obtain new certificates, and specific features may currently be impacted.
We'll provide an update in 60 minutes or sooner if additional information becomes available.
At 21:33 UTC on March 16, 2026, a feature disruption began affecting select features on multiple instances. As a result, a subset of customers may be unable to use CRM Analytics recipe jobs on impacted instances. Our teams are actively investigating and working to restore full service.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
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