We have successfully validated a restoration path on a single canary instance and are preparing to scale this restoration across all remaining impacted instances to remediate the disruption as soon as possible.
We will provide an update as more information becomes available.
We are investigating a recent change as a potential trigger and actively working on multiple strategies to resolve the issue and restore services as quickly as possible.
We will provide an update in 30 minutes or sooner if additional information becomes available.
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
At 15:53 UTC on March 16, 2026, we began investigating a service disruption causing a subset of customers to be unable to log into their environments when attempting to access their services. We are currently exploring multiple paths to resolution.
We will provide an update in 30 minutes or sooner if additional information becomes available.
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