Outage in Salesforce
Salesforce Spiff Feature Degradation
Resolved Minor
March 30, 2026 - Started about 1 month ago
- Lasted 15 days
Incident Report
Summary AI Generated
Salesforce Spiff experienced a feature degradation affecting statement calculations, reporting, designer, connectors and syncs for approximately 15 days. Users encountered a visual bug where the recalculate button's calculator icon would spin indefinitely and the "Calculated at" timestamp wouldn't update, though calculations continued to function normally behind the scenes. The issue was resolved with a page refresh workaround while the underlying problem was addressed.
There's a feature degradation affecting Salesforce Spiff, and we're working to resolve it. You may experience feature degradation in statement calculations, reporting, designer, connectors and syncs. Salesforce Spiff remains unaffected. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
about 1 month ago - at 03/30/2026 05:00PM
When clicking on the recalculate button the calculator icon spins indefinitely, and the "Calculated at" timestamp doesn't update.
This is a visual bug, all calculations are still being performed as expected. The workaround is refreshing the page.
We've classified this issue as a severity 4, and will update at the most every 5 business days.
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