Salesforce Data Cloud experienced service degradation affecting hundreds of instances globally, causing some functionality to become unavailable or perform below optimal levels while users could still access the service. The incident specifically impacted customers using CRM Data streams in streaming mode, who experienced increased latency for data flowing from Salesforce Platform into Data Cloud. The service degradation was resolved after 2.3 hours of active monitoring and remediation by the technical team.
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Customers using CRM Data streams in streaming mode may notice increased latency for data flowing from Salesforce Platform into Data Cloud.
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