Outage in Salesforce
Feature Disruption
Resolved Minor
May 28, 2026 - Started about 8 hours ago
- Lasted 36 minutes
Incident Report
Summary AI Generated
Salesforce experienced a 36-minute service disruption affecting Einstein Translator functionality through the Einstein Trust Layer across multiple Japanese and Singapore instances. Users encountered internal server errors when submitting translation requests during the incident. The issue was resolved by refreshing impacted service instances, with Salesforce actively monitoring error rates to ensure service stability was restored.
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce JPN10S Salesforce JPN12S Salesforce JPN132 Salesforce JPN134 Salesforce JPN136 Salesforce JPN138 Salesforce JPN140 Salesforce JPN142 Salesforce JPN144 Salesforce JPN146 Salesforce JPN18S Salesforce JPN20S Salesforce JPN22S Salesforce JPN24S Salesforce JPN28S Salesforce JPN2S Salesforce JPN4S Salesforce JPN6S Salesforce JPN8S Salesforce SGP10Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
UPDATE
about 8 hours ago - at 05/28/2026 11:14AM
We're continuing to investigate an issue causing intermittent failures for customers using Einstein Translator through the Einstein Trust Layer. Affected customers may receive an internal server error when submitting translation requests. We've refreshed a number of impacted service instances and are actively monitoring error rates to assess whether this action has restored service stability.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
STARTTIMEREVISION
about 8 hours ago - at 05/28/2026 11:08AM
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
Latest Salesforce outages
Data Cloud Service Degradation - about 6 hours ago
Performance Degradation - about 15 hours ago
Feature Degradation - 3 days ago
Marketing Cloud Engagement Feature Degradation - 4 days ago
Performance Degradation - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
