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Outage in Salesforce

Data Cloud Service Degradation

Resolved Minor
May 28, 2026 - Started about 6 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Salesforce Data Cloud experienced a service degradation affecting multiple global instances including regions in Australia, Brazil, Canada, Germany, UK, India, Sweden, and the US. Users could still access the service but encountered reduced functionality and suboptimal performance across affected components. The incident was resolved after 58 minutes with the team actively monitoring and working to restore full service capabilities.

There’s a service degradation impacting Salesforce Data Cloud. Users can access the service however some functionality can be unavailable or running at less than optimal performance. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

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