Outage in Salesforce
Performance Degradation
Resolved Minor
June 14, 2026 - Started about 6 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Salesforce experienced performance degradation for 2.1 hours, with users encountering slow performance, timeouts, connectivity issues, and a high volume of errors when saving, creating, or updating records on the AP60 instance. The issue was resolved by performing a rolling restart of all affected app servers after identifying that specific servers were generating errors.
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
about 5 hours ago - at 06/14/2026 07:29AM
We have identified that specific app servers on the AP60 instance are generating errors. Restarting the first affected app server successfully stopped the errors on that server, confirming our approach.
Based on this success, we have initiated a rolling restart of all app servers on the AP60 instance.
We will provide an update once the process is completed for all app servers or if additional information becomes available.
UPDATE
about 5 hours ago - at 06/14/2026 06:45AM
We are aware that customers on AP60 are experiencing a high volume of errors when performing actions such as saving records, creating new records, and updating records. Users may be able to retry operations to temporarily work around errors.
We are actively investigating the technical trigger and our teams are working on remediation steps, including an app server restart.
We will provide an update in 30 minutes or sooner if additional information becomes available.
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