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Outage in Salesforce

Performance Degradation

Resolved Minor
June 18, 2026 - Started about 3 hours ago - Lasted 18 minutes

Incident Report

Summary AI Generated

Salesforce experienced a performance degradation lasting 18 minutes, during which users across numerous US-based instances encountered intermittent slowness, timeouts, and connectivity issues, though the service remained accessible. The Salesforce Core service was identified as the affected component, with customers experiencing intermittent timeouts. The incident was actively investigated and resolved within the 18-minute window.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE about 3 hours ago - at 06/18/2026 06:22PM

We're aware of an issue affecting the Salesforce Core service. As a result, customers may experience intermittent timeouts when accessing Salesforce services. We are actively investigating potential triggers and working to restore full service functionality.

We'll provide an update in 30 minutes or sooner if additional information becomes available.

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