Salesforce experienced a performance degradation lasting 18 minutes, during which users across numerous US-based instances encountered intermittent slowness, timeouts, and connectivity issues, though the service remained accessible. The Salesforce Core service was identified as the affected component, with customers experiencing intermittent timeouts. The incident was actively investigated and resolved within the 18-minute window.
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We're aware of an issue affecting the Salesforce Core service. As a result, customers may experience intermittent timeouts when accessing Salesforce services. We are actively investigating potential triggers and working to restore full service functionality.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
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