Outage in Salesforce
Marketing Cloud Account Engagement Feature Disruption - Application
Resolved Major
July 15, 2026 - Started 2 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Salesforce Marketing Cloud Account Engagement experienced a major disruption lasting approximately 8 hours, during which end users were completely unable to access the application. The Salesforce Technology team identified the issue and worked to resolve it. The incident was resolved and access to the Account Engagement application was restored.
The Salesforce Technology team identified a disruption impacting the Account Engagement Application and is working to resolve it. During this disruption, end users are unable to access the service. We’re investigating the issue and will provide updates as soon as possible.
Components affected
Salesforce ACCOUNTENGAGEMENTTrusted by 1,000+ teams
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