Outage in Salesforce
MuleSoft feature degradation
Resolved Minor
July 15, 2026 - Started 2 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
**MuleSoft experienced a feature degradation lasting approximately 8 hours, causing intermittent errors that prevented customers from viewing or applying policies in API Manager within the US region.** Engineers investigated the issue, during which errors subsided over time. A fix was identified and validated in a test environment and was being prepared for production deployment to fully resolve the incident.
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
2 days ago - at 07/16/2026 03:23AM
We have identified and validated a fix in a test environment that resolved the issue and we did not observe any intermittent errors. We're now preparing to deploy this fix to the production environment.
We'll provide an update when the fix has been fully deployed and validated or if significant information becomes available.
UPDATE
2 days ago - at 07/15/2026 11:52PM
Our teams continue to investigate the intermittent errors issue. We don’t have any new updates to share at this time, however we have not seen any errors in the last hour. We will provide an update when significant information becomes available.
UPDATE
2 days ago - at 07/15/2026 10:37PM
Our teams continue to investigate intermittent errors affecting customers' ability to view or apply policies in API Manager in the US region. We currently don’t have any updates to share at this time, but we will provide an update in 60 minutes or sooner if additional information becomes available.
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