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Outage in Salesforce

Performance Degradation

Resolved Minor
July 21, 2026 - Started about 5 hours ago - Lasted 35 minutes

Incident Report

Summary AI Generated

Salesforce experienced a minor performance degradation lasting approximately 35 minutes, during which users could still access the platform but faced intermittent slowness, timeouts, and connectivity issues with some functionality impaired. The incident was under active investigation with updates promised every 30 minutes. No resolution update was provided within the incident window.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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