Outage in Salesforce
Feature Degradation
Resolved Minor
August 06, 2026 - Started about 11 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Salesforce experienced a feature degradation lasting approximately 2.8 hours, affecting components USA9402, USA9404S, USA9406S, USA9906S, USA9914, and USA9916S, during which some features were unavailable or running at reduced performance. Additional engineers were engaged to investigate, and the team identified a potential trigger for the issue and began implementing a fix. A resolution timeline had not yet been established at the time of the last update.
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA9402 Salesforce USA9404S Salesforce USA9406S Salesforce USA9906S Salesforce USA9914 Salesforce USA9916STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTION
about 10 hours ago - at 08/06/2026 10:49PM
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
INVESTIGATINGCAUSENEWENGINEERS
about 10 hours ago - at 08/06/2026 10:00PM
We are continuing to investigate the cause of this issue and have engaged additional engineers.
INVESTIGATINGCAUSEOFISSUE
about 11 hours ago - at 08/06/2026 09:31PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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