Outage in Salesforce
Performance Degradation
Resolved Minor
October 09, 2026 - Started 1 day ago
- Lasted 19 minutes
Incident Report
Summary AI Generated
Salesforce experienced a 19-minute performance degradation across a large number of US instances, causing slow performance, timeouts, and intermittent connectivity issues while the service remained accessible. The impact radius expanded during the incident as investigations revealed more instances were affected than initially identified. The incident was classified as minor and resolved within the reported duration.
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA1 Salesforce USA2S Salesforce USA3S Salesforce USA220 Salesforce USA240S Salesforce USA242S Salesforce USA244S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA318 Salesforce USA320 Salesforce USA322 Salesforce USA324 Salesforce USA326 Salesforce USA328 Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA338 Salesforce USA340 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA354 Salesforce USA356 Salesforce USA358 Salesforce USA360 Salesforce USA366S Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA80S Salesforce USA856 Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA876Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IMPACTRADIUSINCREASE
1 day ago - at 10/09/2026 11:27PM
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
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