Outage in Salesforce
Performance Degradation - Asynchronous Processing
Resolved Minor
October 16, 2026 - Started about 4 hours ago
- Lasted 44 minutes
Incident Report
Summary AI Generated
Salesforce instance GBR34 experienced a 44-minute performance degradation affecting asynchronous processing features, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. The issue caused delays for some customers while the technology team worked to isolate the root cause. The incident was classified as minor and resolved within the 44-minute window.
The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce GBR34Trusted by 1,000+ teams
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