Outage in Salesforce
Feature Disruption
Resolved Minor
October 13, 2026 - Started 1 day ago
- Lasted 36 minutes
Incident Report
Summary AI Generated
Salesforce experienced a minor feature disruption affecting the JPN138 component, during which end users had intermittent difficulty accessing certain parts of the service. The incident lasted approximately 36 minutes, with the confirmed impact start time revised during the investigation to better reflect when customers first experienced issues. The team investigated and provided updates throughout, with resolution confirmed by the end of the incident window.
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce JPN138Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 10/13/2026 08:18AM
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
UPDATE
1 day ago - at 10/13/2026 08:12AM
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
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