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Outage in Salesforce

Salesforce Order Management Feature Degradation

Resolved Minor
October 18, 2026 - Started about 18 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Salesforce experienced a 4.2-hour Order Management feature degradation, during which certain features were unavailable or performing below optimal levels. The Salesforce Technology team identified a potential trigger and worked to implement a fix. The incident was classified as minor and resolved following deployment of the fix.

There’s a Salesforce Order Management feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE about 18 hours ago - at 10/19/2026 02:18AM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We’ll provide an update once the fix is deployed, or sooner if additional information becomes available.

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