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Outage in Salesforce

On Demand Sandbox Service Disruption

Resolved Major
October 29, 2026 - Started about 16 hours ago - Lasted 24 minutes

Incident Report

Summary AI Generated

Salesforce experienced a major service disruption affecting On Demand Sandbox clusters across multiple regions, including US, Asia-Pacific, and Europe (ODS-US01, ODS-US03, ODS-AP01, ODS-EU01). Users were unable to access the service and encountered errors when attempting to log in or perform operations. The incident lasted approximately 24 minutes, with Salesforce actively investigating and committing to updates within 30 minutes.

There’s a service disruption impacting your On Demand Sandbox (ODS) cluster. During a service disruption, end users can’t access the service. Users may receive an error message when trying to access the service or performing operations. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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