Outage in Salesforce
Performance Degradation
Resolved Minor
October 31, 2026 - Started about 4 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Salesforce experienced a 49-minute performance degradation on instances CHE16 and CHE30, caused by a delay in search indexing that prevented recently created or updated records from appearing in search results. Core search functionality remained operational throughout the incident. The root cause was identified and a corrective deployment was initiated to resolve the issue.
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
about 4 hours ago - at 10/31/2026 09:50AM
We have identified a delay in search indexing for customers on the CHE16 and CHE30 instances. Customers may notice that recently created or updated records do not yet appear in search results. Search itself continues to work. We identified the technical trigger and started a corrective deployment.
We’ll provide another update upon the completion of the deployment or sooner if additional information becomes available.
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