Feature Degradation

We've completed testing of the fix and started deploying it to the affected sandbox instances. Once we validate the sandbox deployments, we'll deploy to production instances.

We'll provide an update as soon as the deployment is completed or additional information becomes available. We apologize for the continued inconvenience.

We're continuing the build and testing work we need to finish before we deploy the release to GovCloud instances. We're prioritizing the remaining steps to make sure the release is ready for deployment. We'll provide another update in six hours or sooner if additional information becomes available. We apologize for the continued inconvenience.

The release is progressing through testing and build steps, and we’ll deploy it to GovCloud instances next. We expect this to take several hours, and we’ll provide an update in six hours or sooner if additional information becomes available.

GovCloud customers are experiencing an issue affecting Lightning Web Runtime sites that use rich text or HTML content. A subset of customers may see missing styling and broken layouts, on their site pages. Customers were previously informed of this issue via this Trust posting here: https://status.salesforce.com/incidents/20004559. We’ve determined that a separate fix is required to resolve the issue for your instance Deployment is due to begin in 6 hours due to additional testing that is required. We'll provide the next update in 6 hours, or sooner if we have new information.