Outage in SalesLoft

Email Templates & Snippeets Pulling incorrect content

Resolved Minor
March 31, 2025 - Started 1 day ago - Lasted about 18 hours
Official incident page

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Outage Details

The Salesloft team has a identified an issue where customers might see the incorrect email templates or snippets loading. We are actively working on a fix for this and should have it correct momentarily. Sincere apologies for the disruption.
Components affected
SalesLoft Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 04/01/2025 12:58PM

This incident has been resolved.

MONITORING 1 day ago - at 03/31/2025 07:54PM

A fix has been implemented for this issue and customers are seeing a return to the expected Email Template and Snippets content. We will continue to monitor this issue. Thank you for bearing with us while we worked to resolve.

IDENTIFIED 1 day ago - at 03/31/2025 07:24PM

The Salesloft team has a identified an issue where customers might see the incorrect email templates or snippets loading. We are actively working on a fix for this and should have it correct momentarily. Sincere apologies for the disruption.

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