Outage in SalesLoft

Drift Chat Reporting Issue

Resolved Minor
May 02, 2025 - Started 22 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently experiencing an issue where Drift chat data has not been updating as expected as of April 24, 2025. Our team is actively investigating. Please monitor status.salesloft.com for updates.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 05/07/2025 12:16PM

This incident is now considered resolved. Thanks for your patience.

MONITORING 18 days ago - at 05/06/2025 06:35PM

Engineering has implemented a fix so that Drift chat data is now updating once again. All data should be backfilled from when the incident first occurred as well. We will be monitoring to ensure things continue to work correctly for a period of time prior to resolving this incident.

INVESTIGATING 22 days ago - at 05/02/2025 06:18PM

We are currently experiencing an issue where Drift chat data has not been updating as expected as of April 24, 2025. Our team is actively investigating. Please monitor status.salesloft.com for updates.

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