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This incident is now considered resolved. Thanks for your patience.
Engineering has implemented a fix so that Drift chat data is now updating once again. All data should be backfilled from when the incident first occurred as well. We will be monitoring to ensure things continue to work correctly for a period of time prior to resolving this incident.
We are currently experiencing an issue where Drift chat data has not been updating as expected as of April 24, 2025. Our team is actively investigating. Please monitor status.salesloft.com for updates.
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