Outage in SalesLoft

"Cadence Unavailable" Error

Resolved Minor
July 31, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

The Salesloft team is investigating reports from a subset of customers who are receiving a "Cadence Unavailable" error in the activity page of Person records. We will update this post as we have the root cause of the issue identified and more information available.
Components affected
SalesLoft Web Application
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/31/2025 04:23PM

This incident has been resolved.

MONITORING 4 days ago - at 07/31/2025 02:23PM

The Salesloft team has identiifed and fixed the underlying issue and Cadences are appearing back to normal. Please refresh your browser and try again. We will continue to monitor systems to ensure the issue doesn't return.

INVESTIGATING 4 days ago - at 07/31/2025 01:14PM

The Salesloft team is investigating reports from a subset of customers who are receiving a "Cadence Unavailable" error in the activity page of Person records. We will update this post as we have the root cause of the issue identified and more information available.

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