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Outage in SalesLoft

Outlook Integration Issue

Resolved Minor
February 02, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/03/2026 11:08PM

We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.

INVESTIGATING 2 months ago - at 02/02/2026 06:59PM

We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

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