Outage in SalesScreen
Issues adding reports
Resolved MajorIncident Report
We are investigating an issue with adding reports from the web dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/26/2024 06:24PM
All events for the affected reports have now been re-processed.
MONITORING
about 2 years ago - at 03/26/2024 02:52PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 03/26/2024 02:52PM
The underlying issue has been identified as a messaging component that had reached maximum capacity. This means reports were successfully stored, but an error message would be displayed as the messaging component could not be reached. Furthermore, all functionality that subscribes to report events stopped working. As of 13:15, all new report events have been generated as expected. We are currently working on regenerating events for reports added between 12:00 and 13:15.
MONITORING
about 2 years ago - at 03/26/2024 12:23PM
We have identified the issue and deployed a fix. We are monitoring to confirm that the issue has been fully resolved.
INVESTIGATING
about 2 years ago - at 03/26/2024 12:14PM
We are investigating an issue with adding reports from the web dashboard
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