Outage in SalesScreen
Outreach Integration Issue
Resolved MajorIncident Report
We are currently investigating an issue with our integration towards Outreach. No activities are currently being synced to SalesScreen, all customers using this integration appears to be affected.
Components affected
SalesScreen APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/31/2025 11:03AM
This incident has been resolved. Affected customers can now re-authenticate the integration to resume operation.
IDENTIFIED
about 1 year ago - at 03/28/2025 10:22AM
A temporary solution is now available. To restore functionality, customers need to re-authenticate the Outreach integration from the SalesScreen web dashboard. This solution uses a development version of the Outreach integration.
We are actively working with Outreach to get a production version approved.
IDENTIFIED
about 1 year ago - at 03/27/2025 08:10PM
The issue has been identified and we are working with Outreach to resolve it.
INVESTIGATING
about 1 year ago - at 03/27/2025 12:35PM
We are currently investigating an issue with our integration towards Outreach. No activities are currently being synced to SalesScreen, all customers using this integration appears to be affected.
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