Outage in Salt Edge

Partial unavailability of Partners API

Resolved Major
July 31, 2024 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

At 11:26:38 UTC, one of our databases encountered an error, resulting in partial unavailability of our API. Our team is actively working to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your understanding.
Components affected
Salt Edge APIs

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/31/2024 08:11PM

We are pleased to inform you that the partial outage has been resolved at 19:57 UTC, and all services are now back on track.
Thank you for your patience and understanding. We apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 07/31/2024 07:48PM

We are continuing to work on the fix. The restoration has reached 51%

IDENTIFIED about 1 year ago - at 07/31/2024 01:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 07/31/2024 12:35PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 07/31/2024 12:07PM

At 11:26:38 UTC, one of our databases encountered an error, resulting in partial unavailability of our API.
Our team is actively working to resolve the issue.
We apologize for any inconvenience this may have caused and appreciate your understanding.

Latest Salt Edge outages

Data Enrichment: elevated error rates / performance degradation - 4 months ago
Temporary service disruptions - 5 months ago
Partial unavailability of the API - 7 months ago
Temporary service disruptions - 9 months ago
Partial unavailability of Partners API - about 1 year ago

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