Outage in Salt Edge
Data Enrichment: elevated error rates / performance degradation
Resolved Minor
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Outage Details
Some customers may be experiencing errors such as “Socket timeout, unable to connect to server” starting from 14:08 UTC. Our team is actively investigating a potential performance degradation and will provide updates as soon as more information becomes available.
Components affected
Salt Edge Data EnrichmentLatest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 06/23/2025 06:01PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 06/23/2025 04:13PM
The issue has been identified. Our team is currently working on implementing a fix.
INVESTIGATING
12 days ago - at 06/23/2025 02:52PM
Some customers may be experiencing errors such as “Socket timeout, unable to connect to server” starting from 14:08 UTC. Our team is actively investigating a potential performance degradation and will provide updates as soon as more information becomes available.
Latest Salt Edge outages
Temporary service disruptions - about 2 months ago
Partial unavailability of the API - 3 months ago
Temporary service disruptions - 5 months ago
Partial unavailability of Partners API - 10 months ago
Partial unavailability - 11 months ago
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