Open Banking Gateway - Major Outage

The incident has been fully resolved.

Incident duration:
From August 21st, 9:27 in UTC
Until August 21st, 9:37 in UTC

All services are now operating normally. Our team continues to monitor the system to ensure stability.
We appreciate your patience and understanding.

Our affected services have been restored and are currently operational. We continue to monitor the situation, while the data center provider is still working on the underlying network incident.

We are currently experiencing service unavailability caused by a network infrastructure issue at our data center provider.
The issue has been identified by the data center provider and their engineers are currently working on resolving it.
Our team is monitoring the situation and we will provide an update as soon as more information becomes available.

We apologize for the inconvenience.

We are currently investigating an issue affecting Open Banking Gateway and Open Banking Compliance.

Customers may experience failed requests.
The issue started at approximately August 21st 09:29

Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.

Next update will be provided as soon as more information becomes available.