Open Banking Gateway - Major Outage

The services are now operating normally. Our team continues to monitor the system to ensure stability.

Incident duration:
From May 21st, 12:23 in UTC
Until May 21st, 13:32 in UTC

Maintenance work will be scheduled to further mitigate the issue in about 12 hours, and an announcement about it will be published shortly.

A detailed postmortem containing all relevant information will also be published.

We appreciate your patience and understanding.

A fix has been implemented and services are recovering.

We are currently monitoring the system to ensure that the Open Banking Gateway is operating normally.

Customers may experience minor delays while the system fully stabilizes.

We will confirm once the incident is fully resolved.

We have identified the cause of the issue affecting the Open Banking Gateway.

At this time, customers may still experience failed requests.

Our team is implementing mitigation measures to restore full functionality.

We will continue to provide updates as progress is made.

We are continuing to investigate this issue.

We are currently investigating an issue affecting Open Banking Gateway.

Customers may experience failed requests.
The issue started at approximately May 21st, 12:23 in UTC.

Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.

Next update will be provided as soon as more information becomes available.