Outage in Samsung Knox
Unable to login to Knox Admin Portal using Samsung Account for Business
Resolved Minor
June 16, 2026 - Started about 1 month ago
- Lasted 8 days
Incident Report
Users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account for Business Account IDs.
Admins may see an "Internal Server Error" message when accessing with their credentials or be taken back to the login screen.
Customers using the B2C version of Samsung account or IDP logins are not impacted.
Our engineering teams are currently investigating the issue.
Admins may see an "Internal Server Error" message when accessing with their credentials or be taken back to the login screen.
Customers using the B2C version of Samsung account or IDP logins are not impacted.
Our engineering teams are currently investigating the issue.
Components affected
Samsung Knox websitesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 06/16/2026 05:30PM
Users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account for Business Account IDs.
Admins may see an "Internal Server Error" message when accessing with their credentials or be taken back to the login screen.
Customers using the B2C version of Samsung account or IDP logins are not impacted.
Our engineering teams are currently investigating the issue.
about 1 month ago - at 06/17/2026 12:19PM
Users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account and Samsung Account for Business Account IDs.
Admins may see an "Internal Server Error" or "503 Service Temporarily Unavailable" messages when accessing with their credentials or be taken back to the login screen. Some other services also might be affected.
Our engineering teams are currently investigating the issue.
about 1 month ago - at 06/17/2026 01:03PM
Users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account for Business Account IDs.
Admins may see an "Internal Server Error" message when accessing with their credentials or be taken back to the login screen.
Customers using the B2C version of Samsung account or IDP logins are not impacted.
Our engineering teams are currently investigating the issue.
about 1 month ago - at 06/17/2026 11:10PM
Our engineering team has restored login functionality for Samsung Account for Business. While most users can now log in, some may still face intermittent issues.
We will continue to monitor the situation closely and work on further improvements.
Latest Samsung Knox outages
Inability to launch apps within the Knox Manage Kiosk - 29 days ago
Knox Admin Portal - about 1 month ago
KME enrollment and KM license activation failures - 4 months ago
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