Outage in Samsung Knox
Knox Mobile Enrollment profiles not loading on Knox Admin Portal
Resolved Minor
September 01, 2026 - Started 15 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Samsung Knox Mobile Enrollment experienced a ~1.8-hour incident where US and EU customers were unable to load enrollment profiles on the Knox Admin Portal, with some users encountering an "Oops, something went wrong" error when attempting to create new profiles. The issue was identified and investigated by the Engineering Team. The incident was classified as minor and has since been resolved.
[US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.
Components affected
Samsung Knox Knox Mobile EnrollmentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
15 days ago - at 09/01/2026 11:25PM
[US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.
Latest Samsung Knox outages
[EU only] Server timeout when uploading devices to Knox Guard - about 1 month ago
Inability to launch apps within the Knox Manage Kiosk - 3 months ago
Knox Admin Portal - 3 months ago
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