This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.
The issue in our upstream AI provider has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.
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