Outage in SAP Concur

Incident in Analysis/Intelligence on US2

Resolved Minor
January 07, 2025 - Started 8 days ago - Lasted 24 minutes

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Outage Details

In the US2 Data Center, accessing Analysis and Intelligence through the SAP Concur website was below expected level. Affected users may have experienced the following error, “An error has occurred. Please try again. If the problem persists, contact your Company Administrator or Help Desk for assistance.” after clicking the Intelligence/Analysis tab. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 8 days ago - at 01/07/2025 08:37PM

In the US2 Data Center, accessing Analysis and Intelligence through the SAP Concur website was below expected level. Affected users may have experienced the following error, “An error has occurred. Please try again. If the problem persists, contact your Company Administrator or Help Desk for assistance.” after clicking the Intelligence/Analysis tab.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 8 days ago - at 01/07/2025 08:25PM

In the US2 Data Center, accessing Analysis and Intelligence through the SAP Concur website is below expected level. Affected users may experience the following error, “An error has occurred. Please try again. If the problem persists, contact your Company Administrator or Help Desk for assistance.” after clicking the Intelligence/Analysis tab.

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

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