Outage in SAP Concur
Incident in Travel on US2
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
In the US2 Data Center, travel bookings using the New Concur Travel, through the SAP Concur website and SAP Concur mobile app were below expected level. Affected New Concur Travel users may have been reverted back to the Legacy Concur Travel page when attempting to search for flights, car or hotel. Additionally, affected New Concur Travel users may have found no results when attempting to book rail.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
In the US2 Data Center, travel bookings using the New Concur Travel, through the SAP Concur website and SAP Concur mobile app are below expected level. Affected New Concur Travel users may experience being reverted back to the Legacy Concur Travel page when attempting to search for travel.
The Incident Response Team is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.
We are working to determine the user impact and will provide information as it becomes available.
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