Outage in SAP Conversational AI

Disruption on SAP Conversational AI platform

Resolved Major

August 31, 2021 - Started over 4 years ago - Lasted about 8 hours
Official incident page

Incident Report

Dear Users, A problem has been identified by the SAP Business Technology Platform team and the issue resolution is in progress. This affects several critical functionalities of the SAP Conversational AI platform. We are working closely with the BTP team to resolve the issue. We thank you for your patience. You may also follow the progress at the SAP BTP status page here : https://sapcp.statuspage.io/incidents/2c071ngwz7gf Regards, The SAP Conversational AI team

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 08/31/2021 08:58PM

This incident has been resolved and the platform is fully operational. We thank you for your patience.

Regards,
The SAP Conversational AI team

MONITORING over 4 years ago - at 08/31/2021 01:38PM

Dear Users,

The service has been restored since 13:28 UTC on 31 Aug 2021 and we are monitoring to ensure stability.

Regards,
SAP Conversational AI

IDENTIFIED over 4 years ago - at 08/31/2021 01:21PM

Dear Users,

A problem has been identified by the SAP Business Technology Platform team and the issue resolution is in progress. This affects several critical functionalities of the SAP Conversational AI platform. We are working closely with the BTP team to resolve the issue. We thank you for your patience. You may also follow the progress at the SAP BTP status page here : https://sapcp.statuspage.io/incidents/2c071ngwz7gf

Regards,
The SAP Conversational AI team

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Outage on SAP Conversational AI platform - over 4 years ago

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