SAP SuccessFactors Outage History

Every past SAP SuccessFactors outage tracked by IsDown, with detection times, duration, and resolution details.

There were 153 SAP SuccessFactors outages since November 2024. The 152 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 15, 2026

May 2026: Major ongoing incident

Detected May 15, 2026 10:21 PM EDT · Resolved May 15, 2026 10:45 PM EDT · Duration 24 minutes

SAP SuccessFactors experienced a major outage affecting the Recruiting Marketing component for 24 minutes. The incident impacted services in Germany (Frankfurt) and Netherlands (Eemshaven) data centers. The outage has been resolved.

Minor May 7, 2026

May 2026: Minor ongoing incident

Detected May 7, 2026 1:39 AM EDT · Resolved May 7, 2026 2:07 AM EDT · Duration 28 minutes

SAP SuccessFactors experienced an outage affecting the HCM system in the Singapore Jurong West region. The incident impacted SAP SuccessFactors HCM services for users in that geographic area. The outage was resolved after 28 minutes of service disruption.

Minor May 6, 2026

May 2026: Minor ongoing incident

Detected May 6, 2026 10:33 AM EDT · Resolved May 6, 2026 10:49 AM EDT · Duration 16 minutes

SAP SuccessFactors experienced a minor outage that affected the Work Zone component in Canada's Central region. The incident impacted users' ability to access Work Zone functionality for 16 minutes before service was restored.

Major April 28, 2026

April 2026: Major ongoing incident

Detected Apr 28, 2026 3:10 AM EDT · Resolved Apr 28, 2026 3:14 AM EDT · Duration 4 minutes

SAP SuccessFactors experienced a major outage affecting the Work Zone service in Canada Central region. The incident impacted user access to the Work Zone functionality for 4 minutes before being resolved.

Major April 24, 2026

April 2026: Major ongoing incident

Detected Apr 24, 2026 6:56 AM EDT · Resolved Apr 24, 2026 7:44 AM EDT · Duration about 1 hour

SAP SuccessFactors experienced a major outage affecting Employee Central Payroll and Work Zone services in the Germany Frankfurt region. The incident lasted 48 minutes before services were restored. Both core HR and payroll functionalities were impacted during this period.

Minor April 22, 2026

April 2026: Minor ongoing incident

Detected Apr 22, 2026 5:48 AM EDT · Resolved Apr 22, 2026 6:00 AM EDT · Duration 12 minutes

SAP SuccessFactors experienced a 12-minute outage that affected the HCM (Human Capital Management) system in the Frankfurt, Germany region. The incident was classified as minor and has been resolved. The outage impacted users' ability to access SuccessFactors HCM functionality during this brief period.

Major April 17, 2026

April 2026: Major ongoing incident

Detected Apr 17, 2026 11:14 AM EDT · Resolved Apr 17, 2026 12:22 PM EDT · Duration about 1 hour

SAP SuccessFactors experienced a major outage affecting the HCM (Human Capital Management) system in Australia's New South Wales region for 1.1 hours. The incident has been resolved and service has been restored to the affected components.

Minor April 17, 2026

April 2026: Minor ongoing incident

Detected Apr 17, 2026 4:24 AM EDT · Resolved Apr 17, 2026 5:08 AM EDT · Duration 44 minutes

SAP SuccessFactors experienced a 44-minute outage affecting the Employee Central Payroll component in the Japan: Tokyo region. The incident was classified as minor and has been resolved. Users in the affected region would have been unable to access payroll functionality during this period.

Minor April 14, 2026

April 2026: Minor ongoing incident

Detected Apr 14, 2026 8:31 AM EDT · Resolved Apr 14, 2026 8:55 AM EDT · Duration 24 minutes

SAP SuccessFactors experienced a minor outage that affected both the HCM and Learning modules for 24 minutes. The incident impacted users' ability to access these core human capital management and learning platform services. The outage has been resolved and services are now operational.

Major April 13, 2026

April 2026: Major ongoing incident

Detected Apr 13, 2026 9:49 PM EDT · Resolved Apr 13, 2026 10:25 PM EDT · Duration 36 minutes

SAP SuccessFactors experienced a major outage affecting the HCM (Human Capital Management) system in Australia's New South Wales region for 36 minutes. The incident impacted core HR functionality and services for users in that geographic area. The outage has been resolved and services restored.