Outage in SAP

Major ongoing incident

Resolved Major

December 11, 2025 - Started 4 months ago - Lasted about 2 hours

Incident Report

Outage affecting SAP Field Service Management, SAP Cloud Portal service, SAP Document service, SAP Forms service by Adobe, SAP Mobile Services, HTML5 applications service for SAP BTP, Java ALM for SAP BTP, SAP Business Rules service, SAP Document Center, SAP Fiori Cloud, SAP Git service, SAP OData Provisioning, SAP Workflow service, UI theme designer for SAP BTP, Neo environment, SAP Connectivity service (SAP BTP, Neo environment), Cloud Management Tools, Identity Provisioning, SAP Application Logging service for SAP BTP, Neo environment, SAP Custom Domain service, Neo environment, SAP Monitoring service for SAP BTP, SAP Solution Lifecycle Management service for SAP BTP, foundational services for SAP BTP

Components affected

SAP Java ALM for BTP SAP Ireland SAP Field Service Management SAP foundational services for BTP SAP OData Provisioning SAP Brazil: São Paulo SAP Brazil: São Paulo SAP UI theme designer for BTP, Neo environment SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Solution Lifecycle Management service for SAP BTP SAP Brazil: São Paulo SAP Fiori Cloud SAP Business Rules service SAP Application Logging service for SAP BTP, Neo environment SAP Identity Provisioning SAP Monitoring service for SAP BTP SAP Mobile Services SAP Brazil: São Paulo SAP Workflow service SAP Git service SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Document service SAP Brazil: São Paulo SAP Forms service by Adobe SAP Brazil: São Paulo SAP Document Center SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Brazil: São Paulo SAP Custom Domain service, Neo environment SAP Connectivity service (SAP BTP, Neo environment) SAP Brazil: São Paulo SAP Cloud Management Tools SAP Cloud Portal service SAP Brazil: São Paulo SAP HTML5 applications service for BTP SAP Brazil: São Paulo

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