SAP Outage History

SAP BTP experienced a minor outage affecting foundational services in the Germany (Walldorf) region for 20 minutes. The incident impacted core platform functionality for users in that geographic area. The service has been restored to normal operation.

SAP experienced a major outage affecting SAP Sales Cloud and SAP Service Cloud Version 2 in the Frankfurt, Germany region. The incident lasted 1.3 hours and impacted users' ability to access these cloud services. The outage has been resolved.

SAP experienced a major outage affecting SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud Version 2 across multiple global regions including the Netherlands, Australia, Brazil, China, Singapore, UK, India, UAE, USA, Canada, Japan, and Germany. The incident lasted 1.2 hours and has been resolved.

SAP Commerce Cloud experienced a minor outage that affected multiple regions globally including Amsterdam, Sydney, São Paulo, Shanghai, Singapore, London, Pune, Dubai, California, Toronto, Virginia, Tokyo, Frankfurt, and Hong Kong. The incident lasted 10.6 hours before being resolved. The outage impacted SAP's e-commerce platform services across these international data centers.

SAP experienced a major outage affecting SAP Datasphere that lasted 12 minutes. The incident impacted the SAP Datasphere service, preventing users from accessing the platform during the outage period. The service was restored after 12 minutes, resolving the disruption.

SAP experienced a 16-minute outage affecting the Destination service in the Australia Sydney region. The incident was classified as minor and has been resolved. No additional details about the specific impact or resolution steps were provided in the incident report.

SAP Digital Vehicle Hub experienced an outage that affected services in Frankfurt, Germany. The incident was classified as minor and lasted for 12 minutes before being resolved. No additional details about the specific impact or resolution method were provided in the incident updates.

An outage affected SAP's Java ALM for SAP BTP, SAP Custom Domain service, and Neo environment in Germany's Walldorf region for 2.1 hours. The incident was classified as minor and has been resolved.

SAP Cloud for Customer experienced a major outage affecting the N. Virginia region. The incident lasted 12 minutes and impacted customer access to the cloud service. The outage has been resolved.

SAP Integration Suite experienced an outage affecting the Amsterdam, Netherlands region for 4 hours. The incident was classified as minor and has been resolved. No additional details about the specific impact or resolution steps were provided in the incident report.