SAP Outage History

SAP experienced a minor outage affecting the Digital Vehicle Hub service in Frankfurt, Germany. The incident lasted 28 minutes before being resolved. The outage impacted users' ability to access the Digital Vehicle Hub platform during this period.

SAP experienced a 20-minute outage affecting SAP Sales Cloud and SAP Service Cloud Version 2 in the N. Virginia region. The incident impacted users' ability to access these cloud services during the outage period. The service has been restored after 20 minutes of downtime.

SAP Jam Collaboration experienced a major outage affecting the Virginia, USA region for 28 minutes. The incident has been resolved and service has been restored to the affected collaboration platform.

SAP Signavio Process Insights experienced a major outage that lasted 16 minutes. The incident affected the service in the USA Quincy, WA region. The outage has been resolved.

SAP experienced a minor outage affecting SAP Build Process Automation and SAP Intelligent Robotic Process Automation services in the Frankfurt, Germany region. The incident lasted approximately 1 hour and impacted users' ability to access these automation platforms. The services have been restored to normal operation.

SAP experienced a major outage affecting the Callidus Landing Pad service in Frankfurt, Germany. The incident lasted 1.1 hours and has been resolved. The outage impacted users' ability to access the Callidus Landing Pad functionality during this timeframe.

SAP Conversational AI experienced a major outage affecting the N. Virginia region. The service was completely unavailable for 20 minutes. The incident has been resolved and service has been restored.

SAP API Management experienced a major outage that lasted 40 minutes, affecting services in Colorado Springs, CO. The incident impacted API management functionality for users in that region. The outage has been resolved after the 40-minute duration.

SAP Build Process Automation experienced an outage affecting the Frankfurt, Germany region. The incident was classified as minor and lasted for 44 minutes before being resolved. Service has been restored to normal operations.

SAP experienced a major 22.5-hour outage affecting SAP Commerce Cloud and SAP HANA Cloud services, along with data lake functionality across multiple global regions including the US, Europe, Asia, and Brazil. The incident impacted critical business operations across nine locations spanning Council Bluffs, Amsterdam, Virginia, Frankfurt, São Paulo, London, Singapore, Hong Kong, and Tokyo. The outage has been resolved after nearly a full day of service disruption.