Outage in Sapia.ai
Email Processing Delays
Resolved Major
July 05, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.
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RESOLVED
almost 2 years ago - at 07/05/2024 04:05PM
A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.
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