Outage in Sapia.ai

Email Processing Delays

Resolved Major
July 05, 2024 - Started 10 months ago
Official incident page

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Outage Details

A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.
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RESOLVED 10 months ago - at 07/05/2024 04:05PM

A large number of emails generated by our platform (sent to users and candidates) failed to send. It was identified that there were lots of tasks being processed in the task queue (around 15,000+, of which there were around 8,000 emails), which slowed down the processing. Our engineers deployed a fix, and the backlog of emails was sent.

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