Outage in Sapia.ai
Chat Interview and Video Interview Performance Degrading
Resolved Major
October 04, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
We received some customer tickets from candidates regarding the issue
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 10/04/2022 10:34PM
We redeployed Ci and Vi front-end code. The issue is gone
MONITORING
over 3 years ago - at 10/04/2022 10:34PM
We deployed a tested version, which reduces the frequency slightly, from around 50% to 25%. We tried to figure out another solution
IDENTIFIED
over 3 years ago - at 10/04/2022 10:33PM
We continue to look into this issue. We found the error happened more frequently, around 50%
INVESTIGATING
over 3 years ago - at 10/04/2022 10:33PM
We received some customer tickets from candidates regarding the issue
Latest Sapia.ai outages
Email Processing Delays - almost 2 years ago
Degraded performance when logging in - about 2 years ago
Sapia.ai domain unavailable - about 2 years ago
Talent Insights for Video Interview is not loading - almost 3 years ago
Chat Interview and Video Interview Performance Degrading - over 3 years ago
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