Outage in Sapia.ai

Chat Interview and Video Interview Performance Degrading

Resolved Major
October 04, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We received some customer tickets from candidates regarding the issue
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/04/2022 10:34PM

We redeployed Ci and Vi front-end code. The issue is gone

MONITORING over 2 years ago - at 10/04/2022 10:34PM

We deployed a tested version, which reduces the frequency slightly, from around 50% to 25%. We tried to figure out another solution

IDENTIFIED over 2 years ago - at 10/04/2022 10:33PM

We continue to look into this issue. We found the error happened more frequently, around 50%

INVESTIGATING over 2 years ago - at 10/04/2022 10:33PM

We received some customer tickets from candidates regarding the issue

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