Outage in Sardine AI

Increased latency in the API request, rate limiting errors and issues with dashboard access

Resolved Major
April 23, 2025 - Started 7 days ago - Lasted 17 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Sardine AI Customer APIs Sardine AI Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/23/2025 04:29PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 04/23/2025 04:16PM

The issue has been identified and a fix is being implemented.

Latest Sardine AI outages

Increased latency in the API requests - 7 days ago
Sandbox connectivity issues - 28 days ago
SANDBOX environment is inaccessible - about 1 month ago
Elevated latency for customers API - about 1 month ago
Dashboard not showing transaction data - about 1 month ago

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