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Outage in Sarvam AI

API Service Disruption — All APIs Affected

Resolved Major
March 26, 2026 - Started 5 months ago - Lasted 4 months

Incident Report

We are currently investigating an issue affecting all Sarvam API endpoints and the API dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai). Users may experience errors or timeouts when making API requests. Our team is actively working on resolving this. We will provide updates as we learn more.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 07/20/2026 05:25AM

Our services are currently running at maximum capacity due to high demand. As a result, API requests may experience rate limiting or intermittent failures. We are actively provisioning additional capacity to resolve the issue.

RESOLVED 3 months ago - at 05/26/2026 02:41PM

APIs are now fully operational. The issue was caused by temporary model unavailability, which has been resolved. Thank you for your patience.

RESOLVED 5 months ago - at 03/26/2026 06:52AM

All Sarvam API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are fully operational. The disruption was caused by an unexpected surge in usage that exceeded our current capacity thresholds. A detailed Root Cause Analysis (RCA) will be published shortly. Thank you for your patience.

MONITORING 5 months ago - at 03/26/2026 06:29AM

All API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are now back online and operating normally. We are continuing to monitor the situation to ensure stability.
Thank you for your patience.

MONITORING 5 months ago - at 03/26/2026 05:56AM

Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize.

The API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) may experience temporary downtime as we complete the recovery process.
API access via keys continues to work — only the dashboard UI is affected. We will update once the dashboard is fully back online.

IDENTIFIED 5 months ago - at 03/26/2026 05:34AM

The issue has been identified and our services are recovering. Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize. We are actively monitoring the recovery. A further update will be provided once all services are fully restored.

INVESTIGATING 5 months ago - at 03/26/2026 04:29AM

We are currently investigating an issue affecting all Sarvam API endpoints and the API dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai). Users may experience errors or timeouts when making API requests. Our team is actively working on resolving this. We will provide updates as we learn more.

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