Outage in SatisMeter

Performance issues with SatisMeter

Resolved Minor
October 24, 2022 - Started about 3 years ago
Official incident page

Incident Report

We’re experiencing issues with database access, which results in high latency and reduced access to the application, survey widget and API. We're currently investigating the issue and will provide a status update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 10/26/2022 08:54AM

This incident has been resolved. Thanks for your patience.

IDENTIFIED about 3 years ago - at 10/25/2022 08:21AM

The issue has been identified, and a fix is being implemented.

INVESTIGATING about 3 years ago - at 10/24/2022 06:26PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 10/24/2022 11:17AM

We’re experiencing issues with database access, which results in high latency and reduced access to the application, survey widget and API. We're currently investigating the issue and will provide a status update once we have more information.

Latest SatisMeter outages

Satismeter is inaccessible to customers - 11 months ago
Loading Issues on Satismeter - over 2 years ago
Issues Loading Satismeter - over 2 years ago
Delays and Timeouts when Accessing Satismeter - over 2 years ago
Delays and Timeouts when Accessing Satismeter - over 2 years ago

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