Outage in Satori
Issue Connecting to Snowflake
Resolved MajorIncident Report
Our monitoring systems have detected an issue connecting to Snowfalke via the Satori proxy in some regions.
Components affected
Satori DAC AWS eu-central-1 (Frankfurt) Satori DAC AWS eu-west-1 (Ireland) Satori DAC AWS us-east-1 (N. Virginia) Satori DAC AWS us-west-2 (Oregon)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/01/2026 08:21AM
The issue has been resolved for Satori SaaS customers and customers who have upgraded to v1.2614.3 or v1.2613.4.
MONITORING
about 2 months ago - at 04/01/2026 07:42AM
A fix has been implemented for Satori SaaS customers with no reported impact on customer Snowflake accounts. Customers with customer-hosted DACs should deploy release v.1.2614.3 immediately to mitigate the issue.
IDENTIFIED
about 2 months ago - at 04/01/2026 05:06AM
We have identified the root cause of the issue and are preparing a fix. Customers using customer-hosted DACs will receive a notification to upgrade their DACs shortly.
INVESTIGATING
about 2 months ago - at 04/01/2026 04:40AM
Our monitoring systems have detected an issue connecting to Snowfalke via the Satori proxy in some regions.
Latest Satori outages
Workspaces Not Loading for Snowflake Proxy Accounts - 8 days ago
Dynamic Masking Issue in Snowflake Workspaces - about 1 month ago
Management console changes are not reflected to DACs - about 2 months ago
Multiple DAC and Management Console Issues - 8 months ago
Dashboards, audit logs and report are unavailable - 12 months ago
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