Outage in Satori
Issue Connecting to Snowflake
Resolved MajorIncident Report
Our monitoring systems have detected an issue connecting to Snowfalke via the Satori proxy in some regions.
Components affected
Satori DAC AWS us-east-1 (N. Virginia) Satori DAC AWS us-west-2 (Oregon) Satori DAC AWS eu-central-1 (Frankfurt) Satori DAC AWS eu-west-1 (Ireland)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 04/01/2026 08:21AM
The issue has been resolved for Satori SaaS customers and customers who have upgraded to v1.2614.3 or v1.2613.4.
MONITORING
29 days ago - at 04/01/2026 07:42AM
A fix has been implemented for Satori SaaS customers with no reported impact on customer Snowflake accounts. Customers with customer-hosted DACs should deploy release v.1.2614.3 immediately to mitigate the issue.
IDENTIFIED
29 days ago - at 04/01/2026 05:06AM
We have identified the root cause of the issue and are preparing a fix. Customers using customer-hosted DACs will receive a notification to upgrade their DACs shortly.
INVESTIGATING
29 days ago - at 04/01/2026 04:40AM
Our monitoring systems have detected an issue connecting to Snowfalke via the Satori proxy in some regions.
Latest Satori outages
Dynamic Masking Issue in Snowflake Workspaces - 15 days ago
Management console changes are not reflected to DACs - 24 days ago
Multiple DAC and Management Console Issues - 7 months ago
Dashboards, audit logs and report are unavailable - 11 months ago
Configuration propagation issue - 11 months ago
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