Outage in Sauce Labs

2026-February-27 Service Incident

Resolved Minor

February 27, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Sauce Labs experienced an incident where live and automated real device test results were not displaying on the test results page in the US-West-1 data center. The issue affected users' ability to view their test results for real device testing in that region. The problem was resolved after 1.6 hours when remedial action was taken to restore full service functionality.

Live and automated real device test results are not being displayed on the test results page in the US-West-1 data center. We are investigating.

Components affected

Sauce Labs US-West

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Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 02/27/2026 08:15PM

After taking remedial action, we are now seeing real device test results display in the US-West-1 data center. All services are fully operational.

INVESTIGATING about 15 hours ago - at 02/27/2026 06:42PM

Live and automated real device test results are not being displayed on the test results page in the US-West-1 data center. We are investigating.

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